System Management Console

Supporting the Continuity of Care

The management of hospital health technology is growing in complexity and cost as medical device systems continue to grow, become more geographically distributed, and the devices within the system are increasingly mobile. Every day, Healthcare Technology Managers (HTM) face multiple challenges – managing and supporting equipment efficiently within their facility. Mindray understands these challenges and delivers a comprehensive solution for device technology management within the Mindray System Network.

The M-IoT (Mindray Internet of Things) service is embedded within all Mindray Patient Monitoring devices and designed to provide notifications and remote management tools needed to manage the Mindray System either at the monitoring device or remotely from within the healthcare enterprise.

SMC Device Asset Management Dashboard

Management of devices within the Mindray System starts with identifying all devices and determining their location(s). The Mindray SMC Device Asset Management Dashboard provides this ability throughout the healthcare enterprise.

SMC Device Usage Dashboard

Creating an optimal balance in the purchasing, service, and allocation of equipment assets is essential for healthcare organizations. It directly impacts the ability to deliver quality patient care and can expose an organization to costly inefficiencies when not managed properly. The Mindray SMC Device Usage Dashboard provides usage information of devices within the system, supporting quantitative, data-driven decision-making for asset management.

Event Notifications

Providing remote tools to manage devices used in the healthcare system is key to ensuring HTM productivity. An event-driven notification system such as Mindray’s Event Notifications can alert the HTM to devices needing attention and help to prioritize quick intervention and optimize uptime.

SMC Device Configuration Management

Devices and device configurations within a healthcare system are constantly evolving. The Mindray SMC Device Configuration Management Tool provides a centralized and documented management console to reduce the time, travel, and manual documentation required of the HTM, in turn helping to increase productivity and reduce maintenance costs.

SMC Software Version Management

The Mindray SMC Software Version Management Tool provides a centralized and documented software version management tool to help reduce the time, travel, and manual documentation requirements on the HTM, with the goal of increasing productivity and reducing maintenance costs.

SMC System Log Tool

Notifications of issues are received two ways – either automatically or by a healthcare provider contacting the HTM – allowing the HTM to have immediate remote access to begin troubleshooting using the Mindray SMC System Log Tool.

Exceptional Service & Support

Purchase from Mindray includes comprehensive clinical training by Mindray’s specialists. Additionally, technical remote support is available 24/7 at no charge.

Our dedicated field service team and in-house technical support organization represent one of the largest direct service teams in the industry. Individually and collectively, they are committed to enhancing patient care while protecting your investment.